Legal terms and data protection
This website is owned by HOTELS PERAMOLA. S.L. with NIF (tax identification number) B25294042 and address at CAN BOIX, S/N 25790 Peramola (LLEIDA) and registered with the Commercial Registry of Lleida with the following data: Volume 152, Page 81, Sheet L-2816, Entry 1.
For any questions or suggestions, please contact us using the email address: [email protected]
This website is governed by the legislation exclusively applicable in Spain, with both nationals and foreigners who use this website being subject to it.
Access to our website by USERS is free and is subject to the prior reading and full and express acceptance without reservation of these GENERAL CONDITIONS OF USE in force at the time of access, which we ask you to read carefully. When using our portal, its contents or services, USERS accept and expressly submit to its general conditions of use. If users do not agree with these conditions of use, they must refrain from using this portal and operating through it.
We may at any time modify the presentation and configuration of our website, expand or reduce services, and even remove it from the internet, along with the services and content provided, all unilaterally and without prior notice.
A. INTELLECTUAL PROPERTY
All content, texts, images, brands and source codes are owned by us or by third parties from whom the rights to use them have been acquired, and are protected by Intellectual and Industrial Property rights.
Users only have the right to their non-profit private use, and need express authorisation to modify, reproduce, exploit, or distribute them or to exercise any right belonging to their owner.
B. ACCESS CONDITIONS
Access to our website is free and does not require prior subscription or registration.
Users must access our Website in accordance with good faith, the rules of public order and these general conditions of use. Accessing our website is the sole and exclusive responsibility of users, who, in all cases, will be liable for any damages that may be caused to third parties or to us.
Taking into account the impossibility of controlling the information, content and services contained on other websites that may be accessed through the links that our website may make available to you, we inform you that we accept no liability for damages or losses of any kind that could derive from the use of these websites, unrelated to our company, by the user.
- Who is responsible for the processing of your data.
• For what purposes we collect the data that we request from you.
• The legitimacy for their processing.
• How long we retain them.
• Who receives your data.
• Your rights and how to exercise them.
- Controller: see details in the header
- Purposes, legitimacy and retention of the processing of the data sent through:
- CONTACT FORM.
Purpose: To provide you with a means to contact us and for us to respond to your requests for information, as well as send you communications about our products, services and activities, including by electronic means (Email, SMS, WhatsApp), if you check the acceptance box.
Legitimation: The consent of users when requesting information through our contact form and checking the box to accept the sending of information.
Retention: Until your request has been resolved through our form or answered by email, if no new processing has been generated. If you have agreed to receive commercial communications, you will receive them until you request their deletion.
- SENDING OF EMAILS.
Purpose: To send you the information you ask for, meet your requests and respond to your queries or doubts.
Legitimation: The user’s consent on requesting information from us through the email address.
Retention: Until your request is answered by email, you will receive them until you request their deletion if no new processing has been generated.
- WEBSITE BOOKING FORM
Purpose: To process your booking and, if applicable, guarantee payment and send you commercial information, including by electronic means.
Legitimation: Booking request. Consent of the data subject.
Retention: For the duration of the booking request, once it is made, for the legally required period. If you have agreed to receive commercial information, until you request their deletion.
- PURCHASE OF PRODUCTS/SERVICES.
Purpose: To process and manage the purchase and, where appropriate, delivery of your order and the resulting administrative tasks. To send you information and communications about our products and/or services, offers, discounts and events, including by electronic means, if you have authorised this.
Legitimation: Execution of the agreement for the sale of products or provision of services. Legitimate interest of the company in keeping its customers informed about products and services, offers and other commercial information.
Retention: A. As long as the contractual relationship lasts and, once this has ended, for the retention periods legally required to deal with any liabilities. Commercial data: As long as you do not exercise your right to object to receiving commercial notifications or exercise your right to the deletion of your personal data.
Obligation to provide us with your personal data and consequences of not doing so.
The minimum age for providing personal data is 13 years old and, where appropriate, this requires sufficient legal capacity to execute agreements.
The personal data requested are necessary to manage your requests, register you as a user and/or provide the services you may purchase, so if you do not provide them we will not be able to serve you correctly or provide the service you requested.
- Recipients of your data
Your data are confidential and will not be transferred to third parties, unless there is a legal obligation to do so.
- Rights in relation to your personal data
Any person can withdraw their consent for the processing of their data at any time, once this has been granted. In no case will the withdrawal of this consent condition the execution of the subscription agreement or the relationships previously generated.
Likewise, you may exercise the following rights:
- Request access to your personal data or their rectification when they are inaccurate.
- Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
- Request the limitation of their processing in certain circumstances.
- Object to the processing of your data for reasons related to your particular situation.
- Request the portability of the data in the cases stipulated in the legislation.
- Other rights recognised in the applicable legislation.
Where and how to request your rights: By means of a letter addressed to the controller at its postal or electronic address (indicated in section A), indicating the reference “Personal Data”, specifying the right you wish to exercise and for which personal data you wish to exercise it.
In the event of disagreements with the company in relation to the processing of your data, you can lodge a complaint with the Data Protection Authority (www.agpd.es).
- Security of your personal data
We inform you that to ensure the security of your personal data, we have taken all the necessary technical and organisational steps to prevent them from being altered, lost or processed or accessed without authorisation.
- Updating of your data
To enable us to keep your personal data updated, it is important that you always inform us in the event of changes in the data, as otherwise we will be unable to vouch for their accuracy.
By making this website available to users, we want to offer them a high quality service, using the utmost diligence in its provision, as well as in the technological means used. However, we are not liable for the presence of viruses or other elements that may damage the user’s computer system in any way.
We do not guarantee that the availability of the service will be continuous and uninterrupted.
The USER is prohibited from carrying out any type of action on our website that causes an excessive operating overload in our computer systems, as well as from introducing viruses, or installing robots or software that alter the normal functioning of our website, or may ultimately cause damage to our computer systems.
USERS accept full liability for the use of our website.
USERS acknowledge that they have understood all of the information regarding our website’s conditions of use, and recognise that they are sufficient to exclude any error in them, and therefore fully and expressly accept them.